Frequently asked questions

When refurbishing a washroom do I need to consider offering facilties for less abled bodied persons?

Yes, when refurbishing a washroom, you generally must consider providing facilities for less able-bodied persons, especially in public or commercial buildings. Here’s a breakdown of when and why:

Legal Requirements (UK-specific, but similar in many countries) Equality Act 2010 (UK). This law requires service providers and employers to make easonable adjustments for disabled people.

If you're refurbishing a washroom in a public space, workplace, school, shop, restaurant, or other commercial premises, you must consider accessible facilities.

Building Regulations - Approved Document M. This sets standards for access and use of buildings, including toilets. If your refurbishment is substantial or involves a change of use, you may need to comply with Part M, which includes accessible WC requirements.

Do I need to consider extraction or ventilation?

When refurbishing a commercial or school washroom, proper ventilation and extraction are essential considerations. An efficient extraction system helps control humidity, prevent the buildup of odours, and reduce the risk of mould and bacterial growth—all of which contribute to a more hygienic and pleasant environment. In educational and high-traffic commercial settings, where washrooms are used frequently throughout the day, a well-designed extraction system ensures air quality is maintained and supports compliance with health and safety standards. At Cr8tive Washrooms, we ensure all ventilation solutions are tailored to suit the specific needs

Commercial vs domestic refurbishment

A commercial washroom refurbishment differs significantly from a domestic bathroom upgrade in terms of scale, design, and compliance. Commercial spaces are built for high traffic and must meet strict regulations on accessibility, hygiene, and durability—often featuring multiple cubicles, sensor fixtures, and anti-vandal materials. In contrast, domestic bathrooms prioritize personal style and comfort, with greater flexibility in layout and finishes. While domestic projects focus on individual needs, commercial refurbishments demand robust solutions that withstand frequent use and adhere to legal standards.

Is here is a standard ratio of WCs (toilets) and sinks (wash hand basins) per number of people?

Yes, there is a standard ratio especially in workplaces or public/commercial settings. The exact ratio can depend on the building type and applicable regulations, but here's a link to a general guide based on UK standards (such as the HSE and Approved Document G of the Building Regulations).